Certification Overview

  • Room and Facility Maintenance: Ensure guest rooms, public areas, and hotel facilities are cleaned, prepared, and maintained according to hotel standards.
  • Quality, Hygiene, and Safety Compliance: Apply housekeeping procedures, hygiene practices, and health and safety standards to maintain a clean, safe, and comfortable environment for guests.
  • Operational Coordination and Guest Support: Coordinate with other hotel departments, respond to guest requests, and contribute to delivering high-quality hospitality services and guest satisfaction.
  • Key responsibilities include, but are not limited to:

    • Welcome guests and record check-in and check-out information.
    • Manage reservations and coordinate with other departments.
    • Provide guests with information and guidance.
    • Handle customer complaints and resolve initial issues.

    For more details, kindly contact us via email at info@amjhrd.com

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    Admission Requirements

    • Applicants must be 18 years of age or older.
    • Completion of the AMJ admission application form.
    • High School Diploma, Higher Institute Diploma, or equivalent qualification.
    • Completion of specialized training programs is preferred.
    • Attendance of the online general orientation session at least 24 hours prior to registration.
    • Recommended: Basic English language skills (reading, writing, and speaking).

    For more details, kindly contact us via email at info@amjhrd.com

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    CONTACT US

    AMJ for Human Resources Development and Integrated Solutions
    • Phone +201500646415 / +20552331235
    • Email info@amjhrd.com
    • Address 1164 St., Morabaa ElWazara Massaken Sheraton, Cairo
    • Type Offline Course