Certified Receptionist and Customer Service Representative
This certification recognizes the demonstrated competence of the Receptionist and Customer Service Representative in serving as the first point of contact for clients, guests, or customers.
The certified professional applies effective communication skills, customer service principles, and administrative support practices to ensure a positive and professional client experience aligned with organizational standards and values.
Key responsibilities include, but are not limited to:
- Welcome guests and manage check-in and check-out procedures.
- Handle reservations and coordinate with other departments.
- Provide guests with information and guidance.
- Address customer complaints and resolve initial issues.
For more details, kindly contact us via email at info@amjhrd.com
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Admission Requirements
- Applicants must be 18 years of age or older.
- Completion of the AMJ admission application form.
- High School Diploma, Higher Institute Diploma, or equivalent qualification.
- Completion of specialized training programs is preferred.
- Attendance of the online general orientation session at least 24 hours prior to registration.
- Recommended: Basic English language skills (reading, writing, and speaking).
For more details, kindly contact us via email at info@amjhrd.com
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CONTACT US
AMJ for Human Resources Development and Integrated Solutions
- Phone +201500646415 / +20552331235
- Email info@amjhrd.com
- Address 1164 St., Morabaa ElWazara Massaken Sheraton, Cairo
- Type Offline Course
